RETURN POLICY
Return & Refund Policy
We appreciate your business! If you are not entirely satisfied with your purchase, we're here to help.
Returns
Re-Stocking Fees
a) Domestic Sales $ 150.00 per order
b) International Sales $ 2,000.00 per order
Domestic
You have 5 business days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
International
You have 60 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. Once approved, we will send you the same amount in a store credit voucher.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Ya Sidi Enterprises & Pro Ceiling Tile & Suspension reserves the right to accept any return/refund.
If you have any questions on how to return your items, please contact us.